Search: "customer-pl"

#marketing #case-study #customer-stories

ChatGPT Prompt: Customer Case Study Interview Question Bank

You are a customer marketing manager. Build the interview question bank for a cu...

#terms of service #saas #legal

legal Advanced

Terms of Service Outline for SaaS Product

Outline a Terms of Service agreement for a B2B SaaS product. Product: [DESCRIPTI...

#email #customer #apology

email Intermediate

Reply to a Customer Who Got Wrong Advice From Your Team

Help me write a reply to a customer who was given incorrect advice by someone on...

#landing-page #hero #copywriting

Write a Landing Page Hero That Doesn't Sound Like Every Other SaaS Landing Page

Write a landing page hero that doesn't sound like every other SaaS landing page....

#customer-service #de-escalation #leap

De-escalation Response to an Angry Customer

Write a customer service response to an angry customer using the LEAP framework:...

#interviews #customer-research #discovery

Marketing: Build a Customer Research Interview Guide That Surfaces Real Reasons

Help me write a 30-minute customer interview guide that surfaces real reasons pe...

#email #pricing #customer-retention

email Advanced

Email: Tell Customers About a Price Increase Without Losing Them

Write a price increase email for [PRODUCT/SERVICE] going from $[X] to $[Y] effec...

#cx #customer-journey #friction

business Intermediate

Map a Customer Journey with Friction Hotspots and Owners

Act as a CX strategist. Build me a full customer journey map for [product_or_ser...

#customer-service #training #onboarding

Train a junior agent through a difficult chat using live shadowing

Help me design a shadowing protocol for training a new support agent on hard cha...

#finance #investor-update #founder

finance Advanced

Write an investor update that doesn't sugarcoat a bad month

We just had a rough month — revenue down 15%, one key customer churned. Help me ...

#marketing #competitor-analysis #strategy

marketing Advanced

Audit a competitor without convincing yourself you need to copy them

I'm doing a competitor audit on [competitor] before [decision — repositioning, n...

#legal #risk #customer-complaint

legal advanced

Decide whether a customer complaint is a legal risk or a service complaint dressed up

Act as a general counsel triaging a complaint that came in through customer supp...

customer-service Beginner

Create Reusable Support Reply Templates

You are a customer support operations lead. Create a set of reusable reply templ...

#customer-service #support #templates

#email #complaint handling #customer service

email Beginner

Email to Handle a Client Complaint Professionally

Write a professional email response to a client who has submitted a complaint ab...

customer-service Beginner

Angry Customer De-escalation Script

Act as a customer experience trainer. Write a de-escalation script for a phone o...

#de-escalation #angry-customer #script

#press-release #pr #launch

writing Beginner

Press Release Writer for Product Launch

Act as a PR writer. Write a press release for the launch of [PRODUCT] from [COMP...

#refund #retention #customer service

Refund Request Response with Retention Approach

Write a response template for a refund request. Customer context: - Subscription...

customer-service Advanced

Customer Service: De-escalate an Angry Customer Without Conceding Things That Aren't Mine to Concede

A customer is furious, and the policy answer is 'no,' but a hard 'no' is going t...

#customer-service #de-escalation #communication

#customer-service #reputation #reviews

Customer-Service: Respond to a Bad Review That's Half Wrong and Half Fair

We got a public review: [PASTE]. Half of it is factually wrong; half is a real p...

#customer-service #refund #policy

Respond to a Customer Who's Asking for a Refund We Can't Give

A customer is asking for a refund that falls outside our refund policy (it's bee...

#legal #contracts #vendor-management

legal Advanced

Review a Vendor Contract for the Three Clauses That Actually Matter

I have a vendor contract to sign and I don't have time to read 40 pages of boile...

#marketing #content #funnel

Plan content that supports the funnel, not the calendar

I have a content calendar that's currently driven by 'what are we publishing thi...

#positioning #b2b #marketing

marketing Advanced

Write a Positioning Statement Using the April Dunford Framework

Act as a B2B positioning consultant trained in the April Dunford framework. Help...