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Search: "support script"

333 prompts matching "support script"

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customer-service Intermediate

Convert a Customer's Angry Tweet into a Plan and Reply

Act as a social support lead. I will paste a public angry tweet from a customer....

#social-media #support #twitter
👁 11 views
customer-service intermediate

Decide which support tickets deserve a phone call instead of a ticket update

Act as a support operations leader. My team handles tickets through a queue, but...

#customer-service #escalation #support-ops
👁 11 views
hr Advanced

Prepare for a hard conversation with an underperforming employee

You're an experienced people manager and coach. I have to talk with someone whos...

#performance #difficult-conversation #management
👁 11 views
email Beginner

Respond to an Angry Customer Email

You are an expert customer experience writer. Help me reply to an upset customer...

#email #customer-service #de-escalation
👁 11 views
customer-service Beginner

Design a CSAT Survey That People Finish

You are an expert customer insights analyst. Help me design a short post-support...

#customer-service #csat #survey
👁 11 views
customer-service Advanced

Turn a Complaint into a Retention Opportunity

You are a retention specialist. A customer is threatening to cancel because of [...

#customer-service #retention #churn
👁 11 views
customer-service Intermediate

Write a Clear Help-Center Troubleshooting Article

Act as a technical writer for a customer help center. Turn the problem I describ...

#customer-service #knowledge-base #technical-writing
👁 11 views
excel Advanced

Plan an Excel Macro or Office Script

You are an Excel automation expert. I will describe a repetitive task and you wi...

#excel #automation #vba
👁 11 views
customer-service Intermediate

Build a Canned Response Library

You are a support-operations lead. Based on the common issues I list, create a l...

#customer-service #templates #macros
👁 11 views
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customer-service Intermediate

Write a Refund Decision That Doesn't Sound Like a Boilerplate No

Help me write a refund decision response. Customer's request: [WHAT THEY ASKED]....

#customer-service #refunds #decisions
👁 10 views
productivity Beginner

Productivity: Triage a Backlog You're Embarrassed About

I have a personal task backlog (or inbox, or notebook) I haven't touched in mont...

#backlog #triage #gtd
👁 10 views
customer-service Intermediate

Customer Service: Build a Triage Script for the Top 5 Tickets That Eat Your Day

I'm drowning in repetitive tickets. Build a triage script for the top 5 types. F...

#customer-service #triage #support-workflow
👁 10 views
hr Advanced

Hr: Tell a Top Performer There's No Raise This Cycle Without Losing Them

[NAME] is a top performer and there's no budget for a raise this cycle: [REASON ...

#hr #compensation #retention
👁 10 views
business Intermediate

Raise prices on existing customers without losing them

I need to raise prices on our existing customer base by 15-20%. Costs went up, w...

#business #pricing #retention
👁 10 views
customer-service intermediate

Set a service-level expectation the team can actually hit

Act as a support manager who has been burned by aspirational SLAs. We need to pu...

#customer-service #sla #operations
👁 10 views
business Advanced

Decide whether a customer segment is worth keeping when the margin looks fine but the support load is brutal

Act as a strategy partner. I have a customer segment that shows up profitable on...

#segmentation #unit-economics #support-cost
👁 10 views
education Intermediate

Build a Lesson Plan With Learning Objectives

You are an experienced instructional designer. Create a complete lesson plan for...

#education #lesson-planning #teaching
👁 10 views
finance Advanced

Finance: Pressure-Test a Startup Forecast Before Sharing It With Investors

I have a startup forecast I'm about to share with investors. Stress-test it befo...

#finance #modeling #forecasting
👁 9 views
customer-service Beginner

Write an Empathetic Refund Approval Email That Saves the Relationship

Act as a senior customer support specialist. Draft an email approving a refund o...

#refund #empathy #retention
👁 9 views
hr Intermediate

Draft Constructive Performance Feedback

Act as an HR coach. Help me give feedback to a team member about [SITUATION]. Us...

#hr #feedback #performance
👁 8 views
creative Intermediate

Write a Short Video Script With a Strong Hook

You are a short-form video scriptwriter (TikTok, Reels, Shorts). Write a script ...

#creative #video-script #short-form
👁 6 views
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