Search: "customer-pl"

#price increase #existing customers #churn

finance Intermediate

Raise prices on existing customers without losing the loyal ones

We need to raise prices ~12% on existing customers. Help me design the rollout: ...

#email #sales #re-engagement

email Intermediate

Re-engage a prospect who ghosted after a great second meeting

Act as an enterprise sales coach. Write a re-engagement email to [CONTACT] at [C...

Tell a customer no without giving them a reason to leave

Act as a senior CX manager. A customer is asking for something we're not going t...

#decline #retention #no

customer-service beginner

Create Canned Support Responses

Act as a support team lead. Write five reusable canned responses for these commo...

#customer service #templates #support

customer-service Beginner

Turn a confusing support ticket into the real question

I'll paste a vague or rambling customer ticket. Help me figure out what they act...

#customer service #support #tickets

#business #pitch #startup

business Intermediate

Write a One-Sentence Elevator Pitch

You are an expert startup pitch coach. Help me distill what I do into one memora...

#customer-service #support #empathy

Respond to an Angry Customer with Empathy

You are a customer experience expert. Write a reply to this upset customer messa...

#customer-service #macros #support

Write a Macro Library That Doesn't Sound Like a Macro

Help me build a macro library for [TOP 10 RECURRING TICKETS]. Constraints: each ...

#marketing #winback #retention

marketing Intermediate

Write a Customer Win-Back Campaign That Doesn't Feel Like Begging

Help me design a customer win-back sequence for users who churned 60-180 days ag...

#customer-service #voc #insights

Voice-of-Customer Theme Synthesis from Tickets

Analyze the batch of customer support tickets provided. Synthesize into: top 5 r...

#finance #acquisition #m-and-a

finance Advanced

Investment Memo for a Small Business Acquisition

Draft a 2-page investment memo for acquiring a small business. Sections: Target ...

#saying-no #customer-service #refund

Customer Service: Tell a Customer No Without Losing Them

A customer is asking for something I can't give them (refund outside policy, fea...

#headlines #voice-of-customer #copywriting

marketing Beginner

Marketing: Translate a Customer's Review Into the Headline You Should Use

Read this customer review and tell me what the headline of my product page shoul...

#customer-service #escalations #social-media

Customer Service: Handle a Customer Threatening to Post on Social Media

A customer is angry about [ISSUE] and just told me they'll 'post this everywhere...

#marketing #copywriting #positioning

marketing Intermediate

Marketing: Rewrite Our Homepage Headline Without Using 'AI-Powered' or 'Seamless'

Our current homepage headline is [PASTE]. It uses one or more of the words I ref...

#marketing #content #planning

marketing Intermediate

Marketing: Plan a Content Calendar That Doesn't Run Out of Steam in Month 3

I'm planning a content calendar for [BRAND/TOPIC]. Every calendar I've built die...

#business #pricing #sales

business Intermediate

Set a price that you can defend in a sales conversation

I'm pricing [PRODUCT OR SERVICE] for [CUSTOMER SEGMENT]. Help me arrive at a pri...

#customer service #escalation #de-escalation

Handle an escalation from a customer who's already angry

A customer has escalated and they're angry. Context: [WHAT THEY ORDERED/PAID FOR...

#customer-service #social-media #reputation

Respond to a viral complaint on social media without escalating it

A customer just posted a complaint about us that is gaining traction on social m...

#business #pricing #price-increase

business Advanced

Design a price increase that retains 90% of customers and frees 20% to leave

You are a pricing strategist. We need to raise prices on our [PRODUCT] by an ave...

Respond to a public negative review without escalating it or sounding like a corporate bot

Act as a customer experience lead. We just got a public review that's harsh, par...

#reviews #public #brand

#referrals #growth #incentives

marketing Advanced

Build a referral program that doesn't degrade into discount hunting

You're a growth lead who has seen referral programs work and seen them turn into...

#unit-economics #profitability #customer-pl

finance Advanced

Decide whether a customer is profitable at the unit level or just at the revenue level

Act as a finance partner. I have a customer who is large and high-revenue. The C...