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excel Intermediate

Convert Messy Text Column Into Clean Structured Fields

I have a single column in Excel containing messy entries like "{{example raw ent...

#excel #text-functions #parsing
👁 7 views
excel Intermediate

Excel Formula to Detect Duplicate Records Across Columns

I need an Excel formula to detect duplicate records based on a combination of mu...

#duplicates #data cleaning #excel
👁 7 views
customer-service intermediate

Customer Journey Map Creator for UX Research

Create a detailed customer journey map for my business. Details: Business/produ...

#customer-service #journey-map #ux
👁 6 views
productivity beginner

Digital Minimalism & Email Management: Inbox Zero Sustainable System

Help me design a sustainable inbox zero and digital minimalism system. My situat...

#inbox-zero #digital-minimalism #email-management
👁 6 views
customer-service Intermediate

CSAT Survey Question Bank with Open-End Triggers

Act as a VoC research lead. Design a post-resolution CSAT survey for [CHANNEL] (...

#csat #survey #vox
👁 6 views
customer-service Advanced

Convert an Angry Phone Call Recording into an Action Plan

Act as a customer experience lead. I'll paste a transcript of an angry customer ...

#customer-service #escalation #analysis
👁 6 views
customer-service Beginner

Angry Customer De-escalation Script

Act as a customer experience trainer. Write a de-escalation script for a phone o...

#de-escalation #angry-customer #script
👁 5 views
hr Advanced

Diversity Hiring Funnel Audit with Bias Checkpoints

You are a DEI hiring expert. Audit a hiring funnel and propose interventions. I...

#hr #diversity #hiring
👁 4 views
customer-service Intermediate

De-Escalation Script for an Angry Customer

Write a de-escalation script for a phone call with an angry customer whose [ISSU...

#customer-service #de-escalation #phone
👁 2 views
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