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customer-service Intermediate

Refund Request Response with Retention Approach

Write a response template for a refund request. Customer context: - Subscription...

#refund #retention #customer service
👁 13 views
data Advanced

Design a Cohort Retention Analysis from Raw Event Data

Help me design a cohort retention analysis. My raw data: an events table with us...

#data #cohort analysis #retention
👁 13 views
email Beginner

Write an Email Asking for an Honest Reference From a Past Manager

Help me write an email to a former manager I worked with 2-4 years ago, asking i...

#email #reference #career
👁 13 views
excel Intermediate

Convert a Messy CSV Export Into a Clean Excel Table

Help me clean a messy CSV export from [SYSTEM NAME] and turn it into an Excel Ta...

#power-query #csv #data-cleaning
👁 13 views
creative Intermediate

Write a Logline That Sells the Story Without Spoiling It

I need a logline for [project name] that I'll use on [where — a pitch deck, my a...

#creative #logline #pitch
👁 13 views
marketing Intermediate

Decide If This Campaign Worked Without Lying to Yourself

I just ran [campaign — channel, offer, audience, dates, spend]. Results: [paste ...

#marketing #campaign #analysis
👁 13 views
writing Intermediate

Writing: Open an Essay Without the Throat-Clearing Paragraph

I have a draft essay where the first paragraph is throat-clearing — setting up t...

#openings #structure #essay
👁 13 views
data Intermediate

Data: Pick the Right Chart Type for the Thing You Actually Want to Say

I have a dataset and I know what I want the audience to take away — but I keep d...

#charts #visualization #dataviz
👁 13 views
design Intermediate

Design: Choose Between Two Components That Almost Fit

I'm choosing between two design system components for a use case neither was des...

#design-system #components #decision
👁 13 views
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writing Intermediate

Writing: Turn a Rambling Voice Memo Transcript Into a Tight Essay

I recorded a voice memo with my raw thoughts on a topic and the transcript is 2,...

#writing #editing #essay
👁 13 views
marketing Advanced

Marketing: Build a Content Calendar Tied to Pipeline, Not Vanity

Help me build a 90-day content calendar that ties to pipeline, not impressions. ...

#marketing #content #calendar
👁 13 views
coding Intermediate

Coding: Refactor Without Promising It Will 'Pay Off Later'

I want to refactor [MODULE]. Here's the current state: [PASTE]. Help me justify ...

#coding #refactoring #technical-debt
👁 13 views
data Advanced

Data: Stop a Stakeholder From Acting on a Spurious Correlation

A [ROLE] just sent me [CHART/CLAIM] showing [X correlates with Y] and they're ab...

#data #analysis #statistics
👁 13 views
marketing Intermediate

Marketing: Plan a Webinar That Doesn't Feel Like a 45-Minute Sales Pitch

I'm running a webinar on [TOPIC]. Attendees gave us their email expecting to lea...

#marketing #webinars #content
👁 13 views
design Intermediate

Design: Pick a Color Palette That Won't Look Dated in 18 Months

I need a color palette for [PRODUCT/BRAND, AUDIENCE]. Right now everyone is doin...

#design #visual-design #color
👁 13 views
design Intermediate

Design: Critique a Design Without Imposing My Personal Taste

Here's a design I'm reviewing: [DESCRIBE/PASTE]. Help me critique it without con...

#design #critique #feedback
👁 13 views
excel Intermediate

Excel: Clean a Messy Address Column Without Losing Edge Cases

I have a column of free-text addresses scraped from a form: [PASTE 20 SAMPLES]. ...

#excel #power-query #data-cleanup
👁 13 views
excel Intermediate

Excel: Turn a Pivot Table Into Something an Executive Will Actually Read

I built this pivot table: [PASTE STRUCTURE OR SCREENSHOT DESCRIPTION]. It's accu...

#excel #pivot-tables #executive-reporting
👁 13 views
writing Intermediate

Writing: Cut My Draft by 40% Without Losing What Made It Mine

Here's my draft: [PASTE]. It needs to lose ~40% to fit a publication or attentio...

#writing #editing #voice
👁 13 views
coding Advanced

Coding: Decide Whether to Split a Service Before It Hurts

Our [MONOLITH/SERVICE] is growing and the team is debating splitting it: [SYMPTO...

#coding #architecture #microservices
👁 13 views
customer-service Intermediate

Customer-Service: Respond to a Bad Review That's Half Wrong and Half Fair

We got a public review: [PASTE]. Half of it is factually wrong; half is a real p...

#customer-service #reputation #reviews
👁 13 views
finance Advanced

Finance: Build a 12-Month Cash Flow Forecast I'm Willing to Bet the Company On

I need a 12-month cash flow forecast for [BUSINESS]. Most forecasts are aspirati...

#finance #cash-flow #forecasting
👁 13 views
email Advanced

Announce a Policy Change Employees Won't Like Without Causing a Revolt in Slack

I need to send an internal email announcing a policy change my team won't like (...

#email #internal-communication #change-management
👁 13 views
email Intermediate

Tell a Vendor You're Leaving Without Burning the Bridge

I need to email a vendor we've used for three years to tell them we're moving to...

#email #vendor-management #offboarding
👁 13 views
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